Front Office Supervisor / Shift Leader (M/F/NB)

THE MISSION? 

• Our customers and our Front Office team are in good hands with you .  
• Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day.  
• You coach and supervise the team.  You are responsible for the smooth progress of the shift through excellent preparation and distribution of tasks. 
• You control the cash registers and also verify all of the existing accounts. 
• You respond directly to customer requests and complaints. 
• Involved in the marketing of Mama services, you like to promote our shop (sale and merchandising of products) ️, the restaurant️ and our events.  
• True coordinator of the Front Office Manager and their assistant, whom you take...