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Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests. Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service. Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner. Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience. Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction. Rotating roster acro...
About the Role
Job Description
Avani Auckland Metropolis Residences are looking for a full time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team.
Key Responsibilities Include:
Shift Details (subject to change):
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