Front office manager

Company Description
Established by the founder of the group, Mr. Shapurji Sorabji, Grand Hotel (Bombay) Pvt. Ltd. owns and manages novels hotels, including their flagship property in Mumbai, the Grand Hotel in Ballard Estate designed by George Wittet in 1922. The company is committed to providing consistent customer service and dedicated comfort to all guests that come to experience the offerings of its unique novel hotels.
Role Description
This is a full-time on-site role for a Front Office Manager located in Mumbai. The Front Office Manager will be responsible for overseeing the daily operations of the front office, improving customer satisfaction, and ensuring high-quality customer service. Other responsibilities will include managing administrative tasks and effective communication with guests.
Qualifications
·       Front Office Management skills
·       Excellent Customer Service and Customer Satisfaction skills
·       Effective communication skills, both wr...