Front office manager, hotel

• Durée de l'emploi: Permanent


• Langue de travail: Anglais


• Heures de travail: 40 hours per week


• Education:


• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• 5-10 people

Computer and technology kno...