About the Role
Location: Niagara-on-the-Lake, ON
Opening: Summer 2026
The Clayfield is a new 102-room luxury boutique hotel opening in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.
As a Front Office Host, you will create thoughtful and personalized guest experiences from arrival to departure. Reporting to Front Office Management, you will serve as a welcoming presence throughout the hotel, combining front office operations, concierge-style service, and guest engagement to deliver memorable stays that reflect the character and spirit of our property.
What You’ll Do
- Warmly welcome guests, using their name whenever possible, and create a seamless arrival and departure experience
- Escort guests to their rooms while providing orientation to the hotel, ...
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