About the Role
Your day to day:
FINANCIAL RETURNS
Compile occupancy statistics.
Monitor monthlyupselling andIHGR enrolment targets.
Cash handling and banking procedures.
Dealing with irregular payments.
Supervise the cashiering system and prepare reports.
Follow up on outstanding payments from TA/CORP.
Instructing staff in credit policies and facilities.
Instructing staff in cash security procedures.
PEOPLE
Conducts shift briefings to ensure hotel activities and operational requirements are known.
Conduct training in relation to Front Office matters.
Maintains and ensure comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservatio...
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