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Proven experience in a relevant position preferably in a 5* resort or hotel environment Fluency in English Fluency in a second language (Russian, German, French) Computer Literacy and knowledge of Hospitality software (Opera, Fidelio) Degree/Diploma in Hos...
About the Role
Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.
Guest Service: Provide information, answer inquiries, and assist guests with any special requests.
Reservations: Manage bookings, cancellations, and room allocations accurately.
Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.
Coordination: Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.
Standards & Compliance: Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.
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