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Experience and a thorough understanding of Front Office operations. Other duties include resolving guest complaints or inquiries, general office duties, etc. First contact for guest concerns - Each hotel to set specific options for service recovery. ...
About the Role
General Summary of Job Duties
At Hyatt Place Silverton Village in partnership with Silverton Casino, LLC, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Front Desk Supervisor should possess a minimum of one year previous hotel experience, excellent verbal/written communication skills, as well as basic computer skills. Food and Beverage cost control experience is helpful. Open availability based upon the operational need – will vary weekly but may include nights, weekends, holidays and possibly overnight.
Principle Responsibilities and Duties
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