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Greet guests warmly upon arrival and assist with check-in and check-out procedures Manage multi-line phone systems with professionalism and courtesy Handle guest inquiries, requests, and complaints promptly to ensure high satisfaction levels Perform night audit duties including balancing accounts, reconciling transactions, and preparing reports Maintain accurate records of guest information and reservations Ensure the front desk area remain...
About the Role
Job Overview
We are seeking a professional and personable Front Desk Agent & Night Auditor to join our Front Office team. This role is vital in providing exceptional guest services during evening hours, ensuring smooth hotel operations, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong communication skills, hospitality experience, and the ability to handle multiple responsibilities efficiently.
Responsibilities
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