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World renowned hotel within China
High profile position within The Peninsula Hotels
Favourable remuneration package Assist manager in overseeing front office operations to ensure smooth and efficient service
Resolve guest complaints and emergencies to maintain hotel reputation and guest experience
Conduct departmental training and ensure compliance with hotel policies
Maintain work logs, complete work handovers, and report incidents in a timely manner Minimum 2 years of relevant working experience in hotel front office
Strong communication and problem-solving skills with good guest service awareness
Excellent service attitude and team collaboration spirit
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About the Role
Working alongside a high profile and prestigious team, we are seeking a Front Desk Assistant Manager to create a memorable guest experience.
Key accountabilities
General requirements
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