Fraud Dispute Analyst

Job Description:

As a Fraud Dispute Analyst, you will handle calls from clients wishing to dispute transactions on their accounts. Your primary mission will be to guide clients through the dispute process, playing a key role in fraud prevention and in protecting the financial interests of both our clients and the bank.

Compensation:

Starting salary is $26.50 per hour.

Your Role:

• Answer calls from clients disputing transactions on their accounts
• Support clients with concerns related to disputed transactions
• Analyze suspicious transactions and provide detailed assistance throughout the dispute process
• Build trust with clients, internal colleagues, and partners
• Refer clients to specialized colleagues when needed
  
  Your Team:

Within the Fraud Prevention and Detection sector, you’ll be part of a dynami...