Flight Desk Consultant

Hybrid - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Job Description

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Flight Desk Consultant to join our team at Cloudstaff.

Role : Flight Desk Consultant

Work Arrangement : Hybrid

Schedule : Morning Shift

Job Description : This is a Work From Office role assigned in Ortigas with a plan to transition to Hybrid after 6 months

Key Responsibilities

Airline fares and ticketing – Domestic and International

• Perform all ticketing functions efficiently while maintaining a minimal error ratio.
• Execute fare quotes and reassessments within prescribed time frames and communicate results to internal stakeholders.
• Process and action airline refunds, EMDs, and reissues, ensuring accuracy and efficiency.