First-Line IT Support Analyst – Office-Based

Next is looking for a Support Centre Analyst to join our Support Operations Team at the Head Office in Leicester. This full-time role offers the chance to be a key technical support point for hardware and software issues across our entire business.

You will be responsible for managing user queries, keeping teams connected, and ensuring an excellent customer experience. Ideal candidates will demonstrate customer service experience, strong communication skills, and a positive, responsible attitude.

Benefits include staff discounts, performance-based bonuses, and a supportive work environment.