Field Tech II

We are seeking an IT Field Technician to provide onsite technical support for a national home improvement retail client. This role is ideal for someone who enjoys hands-on IT work, troubleshooting, and working in a fast-paced field environment.

 

Findlay, OH (Onsite)

 

Key Responsibilities:

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  Provide onsite support for IT equipment including POS systems, desktops, printers, thin clients, access points, and network devices
  


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  Troubleshoot and resolve hardware, software, and network issues
  


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  Perform installations, upgrades, and break/fix support
  


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  Support copper and fiber cabling, including basic terminations
  


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  Document all work, updates, and resolutions in ticketing systems
  


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  Travel daily within a 125+ mile radius (route-based travel)
  


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  Work with remote teams to resolve escala...