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About the Role
- Contacting clients to find out the nature of the problem.
- Traveling to the client’s location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
- Provide network technical support for complex network related incidents, changes and projects
- Troubleshooting of Cisco and wireless technology, network routing and switching
- Coordinate with higher, peer and subordinate elements to troubleshoot, modify or establish LAN/Voice/Video services in support of the mission.
- Implement and maintain networked systems, including configuration...
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