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Solve customer service needs with required urgency
Understand the product line and service needs
Serve as the after sales service rep for dealers and customers for an assigned region
Communicate in person or answer calls and respond to inquiries regarding questions on after sales service, parts, product uses or applications
Conduct training presentations aimed at teaching dealer personnel
Support the sales activities and goals of the Territory Manager in the region
Assist with new product introductions and relay market trends
Communicate with and advise dealership service management on a quarterly basis
Conduct product...
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Field Support Representative
De Lacy Executive Recruitment North America • Quezon City, Philippines
About the Role
Our client is looking to hire a Field Service Representative for Quebec. The Field Service Representative supports dealers in an assigned region in preventing and solving after sale service issues for products.
RESPONSIBILITIES:
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