About the Role
Field Service Engineer/Technician
Plano, TX or Salt Lake City, UT (Onsite Position with travel)
Direct Hire, Full Time
$75-80KYR with excellent benefits, PTO and 401K plan.
Successful candidate will be responsible for field service, providing technical support, and post-sales service & support for Uni-Directional DC fast chargers, Bi-Directional Chargers battery-sled systems. Role ensures world-class customer support, high uptime, timely issue resolution, and professional service experience for all customers. Key responsibilities include: Service operations, Technical Support and troubleshooting, customer and partner engagement, training and documentation, warranty, RMA & reporting, cross functional collaboration.
Requirements:
- 5+ years of service management or field service experience
- Strong understanding of Rectifiers, Inverters, and EVSE
- Excellent troubleshooting a...
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