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About the Role
About the job Field Service Engineer (Medical/ Class 3) Responsibilities
- Performs installation & provides basic technical training when necessary for devices
- Plans for warranty and corrective repairs / maintenance visits
- Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date.
- Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc.
- Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
- Deliver high quality jobs to achieve customer satisfaction and appreciation
- Complete on-time monthly maintenance tasks and paperwork for assigned customers accounts.
- Ensure the local service team data hygiene and hours tracking are timely input.
- Make constant efforts for contract development and implementation of Service programs
- T...
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