About the Role
Job Title
Field Service EngineerJob Description
Job Title: Field Service Engineer - MRI
Job location: Gurgaon
Job Summary:
The Prime role of a Field Service Engineer is to achieve Customer delight by providing Timely and Quality service and in turn generate revenue for the organization.
The Responsibilities of a Field Service Engineer are categorized into the following functions:
Job Responsibilities:
• Delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation of products and services with moderate independence, while adhering to regulatory guidelines and company standards.
• Documents service activities in detail, including diagnostics, resolutions, test procedures, and case status, ensuring accuracy and completeness to maintain transparency and traceability.
• Works un...
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