Field Service Engineer

Job Function

Marketing

Job Sub Function

Product Management

Job Category

Professional

Job Location

Dubai, United Arab Emirates

Overview

DePuy Synthes is recruiting for a Field Service Engineer, located in Dubai, UAE.

Overall Purpose of Job

• Providing technical assistance and quality service to customers while ensuring compliance guidelines are followed.
• Assist the service manager with daily running of the service center, providing effective technical support and understanding customer needs, with administration responsibilities and logistics management.

Essential duties and responsibilities

• Attend service calls independently, effectively and on time by recognizing customers’ needs and adding value to gain customers loyalty.
• Perform in-field service activities such as installations, periodic maintenance, upgrades and repairs. <...