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Identify and report technical issues related to service faults Resolve technical problems and customer requests promptly and professionally Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance Promote Vodafone products and services to enhance the overall customer experience
Experience in a technical support department (optional) Strong communication skills <...
About the Role
Join Us
The role of Field Service Engineer will be employed by 360 Connect, a subsidiary of Vodafone Greece.
What you'll do
The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.
Key Responsibilities and Duties
Who you are
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