Field Service Associate

The Ideal Fit (Core Competencies)

• Ability to provide superior customer service, both internally and externally, with a high sense of urgency and follow up.
• Accountability and Dependability
• Ability to build and maintain lasting relationships with our customers and suppliers.
• Mechanical, engine, and electrical knowledge would be an asset.
• Ability to work independently with only minor supervision.
• Time Management
• Organizational skills
• Problem Solving

What You’ll Do – The Role (Responsibilities)

Supports Field Service Team in achieving exceptional Customer Support. Works as second person on two-man jobs. Prepares equipment and materials for scheduled calls. Helps maintain, move and service rental fleet of generators. Equipment maintenance, parts pick up and general shop organization.

Assist technicians at sites, when required e.g. delivering parts to site, helping w...