Field Engineer (Semiconductor / MNC)

Responsibilities:

• Provide technical support to clients' sites and achieve the service specification requirements.
• Perform on-site installation, parts' overhaul, preventive maintenance, modifications and repair works on equipment.
• Serves as company point of contact with customer on administrative and technical matters.
• Responds to customers complaints, provides time to solutions to resolve customers issues and provide the documentation/reports.
• Monitors the performance of the product, provide regular update report and feedback on customers service requests.

Requirements:

• Diploma/Degree in Electrical / Mechatronics Engineering with 2 years of experience in servicing/maintaining Semiconductor equipments.
• Experience in a cleanroom environment.
• Good analytical skills, problem-solving skills, and communication skills.