Field Application Engineer

ASUS is committed to delivering innovative technology solutions that enhance the user experience. Our mission is to create products that inspire and empower individuals and businesses alike, fostering a culture of collaboration and continuous learning.

About the Role

The Technical contact for all ASUS Commercial SYS products will provide technical support pre and post sales, analyze and understand the specificities needed for tenders to compile tender responses proposals.

Responsibilities

• Diagnose and resolve all technical issues for key accounts (Including onsite), liaise with HQ and Europe on issues.
• Report to the technical, product and marketing teams on the reality of the customer journey to improve our solutions and their deployment.
• Collaborate with the technical team at HQ to build and develop the technical knowledge base in solution approach.
• Support and provide solutions for bespoke volume projects. ...