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About the Role
Responsibilities
- To promote and ensure guest satisfaction achieved through his/her ability to develop and maintain a strong team environment placing emphasis on Team Member satisfaction and delivery of prompt courteous service.
- Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
- During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
- Assist in maintaining a highly motivated and well trained staff.
- Open and close shift in accordance with Managers Checklist.
- Train maintain and enforce all Anantara Service Standards.
- Properly execute revenue and check control procedu...
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