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Wellington location, onsite Sound customer service skills required Strong interpersonal skills for face-to-face support Strongly preferred MS-900/AZ-900 Fast-paced, customer-facing role Knowledge of supporting iOS devices (iPhone & iPad)
Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustm...
About the Role
About the role
Were seeking a dynamic On-site Technician that will be supporting the IT Connect Bar to provide level 1 and 2 support. This includes incident resolution & request fulfilment, device support for all managed devices & hardware under warranty, device drop-off/collection point for Device Lifecycle Services, swap out loan devices and other agreed accessories and general IT queries for our customers. This role will be based on site at a customer building or campus.
Responsibilities and Accountabilities
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