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Executive, Policy Servicing

📍 Location
Kuala Lumpur
⏰ Job Type
Full-time
📅 Posted
June 05, 2026

About the Role

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis. You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement

Job Description:

Major Policy Alteration function comprises:

  • Single Premium Top up
  • Change/appointment of Life Assured
  • Cancellation/deletion of riders
  • Change of Occupation/smoking status/date of birth/gender...
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