About the Role
Description
• They must possess a professional attitude towards customers.
• The representative should also demonstrate a positive attitude while handling customers.
• They should also communicate well with customers through numerous communication channels.
• Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward.
• The employee must also identify causes that led to customer complaints and then resolve them with possible solutions.
• They should also have in-depth knowledge about business based on which they can manage customer complaints.
• The staff must also record customer feedback for process improvement as per company process.
• Communicate and coordinate effectively with internal departments
• Maintain customer database as per company process
• Follow company process accurately and efficiently Skill Set required
• Candidates must hold a general educatio...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position