About the Role
My True Match is India's first pre-marital compatibility, verification, and due diligence platform designed to help individuals and families make informed marriage decisions. Through psychologist-led compatibility assessments, background verification services, and expert horoscope analysis, we bring trust, transparency, and compatibility to the matrimonial journey.
Job Summary
We are seeking a Customer Support Specialist to deliver exceptional customer experiences and assist clients throughout their journey with My True Match. This is a full-time onsite role based in North Bengaluru, where you will work closely with cross-functional teams to ensure seamless customer support and service delivery.
Key Responsibilities
- Handle customer inquiries through phone, WhatsApp, email, and chat.
- Guide customers through onboarding and service processes.
- Explain platform services, assessments, and report...
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