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ERM Analyst - Complaints

📍 Location
Islamabad
⏰ Job Type
Full-time
📅 Posted
May 27, 2026

About the Role

About IDR
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.

The Role
We are looking for a proactive and detail-oriented Analyst, Expert Relations Management, to join IDR.
As an ERM Analyst, you will act as a key point of ownership for expert interactions, billing verification, payment resolution, and compliance-related processes. You will work closely with Operations, Client Services, and Finance to ensure experts are paid accurately, on time, and with full transparency – directly contributing to IDR's reputation and operational excellence.
This role offers exposure to global projects and provides an opportunity to build strong cross-functional collaboration skills.

Key Responsib...

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