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Location: Mississauga - On-site
Salary: $65,000 - 70,000 per yearPosition Summary:
The IT Support Specialist will report to the IT Manager and deliver end-to-end technical support across the organization. This includes setup and maintenance of hardware, software, and communications systems, as well as hands-on support for Epicor ERP, EDI systems, printers, and inventory tools.
The role plays a key part in employee onboarding, documentation, and driving technology upgrades including AI implementation initiatives.Key Responsibilities:Set up workstations, equipment, and user accounts for new hires; provide support on their first day. Install, configure, and maintain PCs, laptops, printers, wireless devices, and mobile phones. Troubleshoot and resolve hardware, software, and network issues. Supp...
About the Role
Job Description
Role: IT Support Specialist - Epicor (Kinetic) ERP Technical Support AnalystLocation: Mississauga - On-site
Salary: $65,000 - 70,000 per yearPosition Summary:
The IT Support Specialist will report to the IT Manager and deliver end-to-end technical support across the organization. This includes setup and maintenance of hardware, software, and communications systems, as well as hands-on support for Epicor ERP, EDI systems, printers, and inventory tools.
The role plays a key part in employee onboarding, documentation, and driving technology upgrades including AI implementation initiatives.Key Responsibilities:
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