Entry-Level Technical Support Specialist (Flexible Hours)

JoVE is seeking an experienced Customer Support Representative to manage product inquiries and troubleshoot technical issues. The role involves supporting both external customers and internal employees through effective communication.

The ideal candidate will have a Bachelor’s degree in Computer Science, 2+ years of experience in customer support, and strong technical skills. Joining JoVE means you’ll contribute to accelerating scientific research and education while being part of a collaborative global team.