(Entry Level) Logistic Customer Support Admin (Novena)

• Working hours: Monday – Friday 8am – 5pm
• Location: Novena MRT
• Contract: permanent

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. The role requires a highly motivated, energetic, and resourceful person willing to learn. It involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

• Work closely with Regional Sales Managers to solve problems and meet customer requests in a timely manner.
• Support the Sales team by fielding customer requests, working with departments to address concerns and maximize customer satisfaction.
• Assist the sales team by following up on quotes, ensuring pricing is set up, processing orders, and managing customer accounts for a seamless sales process.
• Li...