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About the Role
A healthcare solutions provider seeks an Analyst for Genesys Cloud Support in Metro Manila. This role involves providing end-user support for the Genesys Cloud environment and ensuring excellent customer service. The ideal candidate will have up to 2 years of experience supporting CcaaS/CaaS platforms, strong English communication skills, and a Bachelor's Degree or equivalent work experience. The position is full-time and emphasizes problem-solving and analytical abilities.
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