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About the Role
Key Performance Areas
Vendor Authorized Services:
Vendor Authorized Services:
- Parts ordering and claims processing administration to be attended to timeously and accurately
- Ensuring all internal/vendor requirements are met and processes are strictly adhered to.
- Installation and Startup Services management.
- Asset management:
- Tasks to be attended to timeously
- Ensure billings, POs, EREQ's and quotations to be attended to timeously and accurately ensuring all requirements are met and processes are strictly adhered to Internal a and accurately, strictly adhering to company policies and processes.
- Ensuring HEAT CMDB is updated and accurately.
- Call/case coordination, management, and administration to be attended to timeously & accurately ensuring SLA is met while ensuring int...
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