← Back to opportunities

Engineering Lead for Contact Center Innovations

📍 Location
vancouver
⏰ Job Type
Full-time
📅 Posted
June 03, 2026

About the Role

Innovate the future of customer service as a Software Development Manager. Create dynamic contact centers using AI technology and AWS, while focusing on scalable and secure solutions.

This pivotal role offers the chance to influence the development of a high-impact product affecting millions. You’ll lead teams with deep engineering expertise while coordinating the design and development of new solutions. Your focus will be on a customer-centric approach, ensuring operational excellence and security at every stage of development.

Key Responsibilities:
• Manage and mentor software engineering teams
• Drive continuous improvement in development processes
• Ensure integration of new functionalities with AWS services
• Supervise system design and architectural evaluations
• Collaborate closely with senior technical leaders

Requirements:
• 3+ years in engineering management
• 7+ years of experience in engineerin...

Ready to Join Through a Referral?

Apply now and get connected directly with the hiring team

Apply for this Position