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About the Role
Job Description EUC H&F Engineer
3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support- )Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications
- .Good customer handling skill and prior experience in Concierge (VIP Users) suppor
- tInstall, troubleshoot and repair desktop/laptop issues (both hardware/software
- )Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation
- .SCCM client end installation & troubleshooting knowledg
- eBasic knowledge of Networking and Active Director
- yMust have right attitude and customer centric approach
- .Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW
- )100% onsite - Working from our client offic
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