End-User IT Support & Projects Specialist

NANYANG TECH PTE. LTD. is seeking an IT Support professional to manage service ticket queues and provide quality technical support. The ideal candidate will have at least 2 years of experience in IT and customer service, excelling in troubleshooting and client interaction.

The role involves managing hardware and software incidents, onboarding new employees, and creating technical documentation. Strong skills in both Windows and Apple OS are critical for success in this position.