About the Role
Responsibilities:
Strategic Consulting:
Act as a trusted advisor to clients on all aspects of email deliverability, providing proactive recommendations and guidance to improve their email performance.
Develop and implement comprehensive deliverability strategies tailored to individual client needs and business objectives.
Conduct thorough audits of customer’s email programs, including infrastructure, authentication protocols (SPF, DKIM, DMARC), list management practices, and content quality.
Stay up-to-date with the latest industry trends, best practices, and algorithm changes related to email deliverability, and communicate them effectively to clients and internal teams.
Problem Solving & Troubleshooting:
Identify and diagnose deliverability issues and engage with the respective mailbox provider support.
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