Efficiency Management Officer

Job Summary

The Efficiency Management Officer is responsible for the development and implementation of strategic automation initiatives of the Customer Contact Center. He will provide support in terms of Data Warehousing and Business Intelligence, Database Management, Information Presentation, SharePoint Automation, Power Business Intelligence, SAS Data Integration / Enterprise Guide, Microsoft Office Macro Development and CRM Development. The Efficiency Management Officer will also cascade applicable automation initiatives to other groups of the bank and is also expected to perform project management on the initiatives assigned to him.

Duties and responsibilities:

• Coordinate with other teams to ensure data availability of Extract Transform and Load (ETL) packages.
• Ensure correct use of data types, data conversions and field references to avoid referential integrity issues.
• Handles compl...