EDM/PMAC Operator and Iteration Manager

At Trend Micro, we are dedicated to securing the digital world and empower innovative individuals to shape the rapidly evolving cybersecurity landscape.

What you’ll do

EDM & PMAC operations

• Build, maintain, and send EDM campaigns via Oracle Responsys in conjunction with the Consumer Retention Manager and Renewal Business Manager
• Manage and operate the PMAC direct messaging platform, ensuring messages are correctly configured, tested, and deployed
• Handle high volumes of campaign work simultaneously, prioritising tasks according to business value and deadline urgency
• Proofread all outgoing communications to ensure accuracy, correct localisation, and high production quality across all market variants
• Coordinate with copywriters, marketing specialists, and regional managers to gather assets and approvals before send
• Report on campaign results and delivery metrics to eCommerce, renewal, and marketing m...