About the Role
Key Responsibilities:
Develop and execute the overall e-commerce strategy to drive online sales growth, customer acquisition, and digital engagement.
Manage and optimize e-commerce platforms to ensure seamless functionality, efficient order processing, and high system reliability.
Collaborate with IT and development teams to enhance website performance, including speed optimization, UX/UI improvements, and mobile responsiveness.
Analyse market trends, competitor landscape, and customer behaviour data to refine digital strategies and improve conversion rates.
Oversee product catalogue management, pricing accuracy, and inventory synchronization to ensure compelling and error-free online merchandising.
Lead initiatives to enhance customer experience through personalization, optimized user journeys, and streamlined customer service processes.
Work cross-functionally with marketing, IT, supply chain, and l...
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