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About the Role
Key Account Manager
A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.
Responsibilities
- Deliver & perform on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:
- Content management & optimization
- Campaign strategies & execution
- Chat response representation of the brand/seller
- Operations capacity and process implementation
- Progressive revenue trend and overall online sales performance
- Foster client relationships; work with sales and marketing teams and other support teams available
- Design sales growth proposals; handle client communic...
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