E-Commerce Fraud Analyst

About Keen

Keen build high-performing global teams and works with leading U.S. and international brands across digital marketing, creative, and customer experience. We operate as an extension of our clients, not a traditional agency or BPO, with a focus on ownership, quality, and long-term impact.

Role Description

We're hiring an E-Commerce Fraud Analyst to review suspicious activity, investigate fraud patterns, and protect merchants and carriers from abuse. This role is focused on transactional fraud in e-commerce and shipping environments, including payments risk, account abuse, and fulfillment-related fraud. You'll work across tools like Stripe Radar, Sift, and internal fraud systems to evaluate risk signals and make clear, defensible decisions on account actions. The ideal candidate has experience operating in high-volume, SLA-driven environments, is comfortable navigating multiple systems, and has a strong track record of making accurate, independ...