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About the Role
ibex is seeking to hire a Customer Support Representative in Karachi, Pakistan. In this role, you will be the first point of contact for customers, handling inquiries and issues. The ideal candidate must have a minimum of Intermediate education, strong verbal communication skills in English, and proficiency in MS Excel. Responsibilities include managing inbound communications, delivering exceptional customer service, and meeting performance metrics. Previous experience in a customer-facing role is required.
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