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About the Role
Job Description – Dynatrace L2/L3 Support (Sustenance Role)
Location: Navi Mumbai
Experience: 3 to 5 Years
Role Summary
Looking for a Dynatrace L2/L3 Support Engineer for a Sustenance role , with strong experience in configuration, monitoring, and issue resolution .
Key Responsibilities
- Provide L2/L3 support for Dynatrace platform
- Handle configuration, setup, and troubleshooting of Dynatrace (One Agent, dashboards, alerts)
- Monitor application performance and ensure system stability
- Analyze alerts, identify root causes, and provide fixes
- Work on incident management, problem resolution, and escalations
- Collaborate with application and infrastructure teams
- Maintain documentation and support continu...
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