Duty Manager

Duty Manager – Pittwater RSL ClubPittwater RSL Club is seeking an experienced and motivated Duty Manager to join our dynamic team. This is an exciting opportunity for a proactive leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.As a Duty Manager, you will play a key role in overseeing daily operations, supporting staff, and ensuring the highest standards of service across all areas of the Club. You will act as an ambassador for Pittwater RSL, setting the benchmark for professionalism and customer care.

Key Responsibilities

• Drive and maintain exceptional customer service standards, fostering strong relationships with members and guests.
• Supervise and support staff, including delegation of duties, roster management, approval of overtime, and staff training.
• Report any operational issues, incidents, and customer feedback promptly to senior ma...