Dutch Speaking Customer Support

REQUIREMENTS -Good communication skills, both verbal and oral -Excellent native level written and spoken communication skills in the language of support -Proactive attitude and strong team-spirit -Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism -Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard -Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case -Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday RESPONSIBILITIES -You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution -Provide general and technical support to customers who use any of our client's paid products -Escalate complex problems a...