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About the Role
Role: DTickets Administration Assistance
Location: Remote
Duration: 7+ Months
Only W2
Rate: $18-$25/hr
The DTickets Ticket Administration Contractor provides operational, administrative, and project support for DTickets portfolio management. This role is responsible for inbox management, TicketManager operations, reconciliation support, communications, and cross-functional coordination to ensure timely and accurate ticketing services for clients and internal stakeholders.
Key Responsibilities – Ticketing Operations & Inbox Management
Location: Remote
Duration: 7+ Months
Only W2
Rate: $18-$25/hr
The DTickets Ticket Administration Contractor provides operational, administrative, and project support for DTickets portfolio management. This role is responsible for inbox management, TicketManager operations, reconciliation support, communications, and cross-functional coordination to ensure timely and accurate ticketing services for clients and internal stakeholders.
Key Responsibilities – Ticketing Operations & Inbox Management
- Manage the DTickets shared inbox by categorizing inquiries, responding to general questions, and troubleshooting TicketManager-related issues.
- Escalate critical or time-sensitive communications to Ticket Admins, Supervisors, or Managers as appropriate.
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