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Domain Architect – Customer Experience Solutions

📍 Location
Bruxelles
⏰ Job Type
fulltime_permanent
📅 Posted
June 06, 2026

About the Role

Customer Experience Solutions is responsible for customer-facing IT systems of SNCB, including commercial channels and products, passenger information systems and systems for stations, facilities and buildings.

As a Domain Architect you are responsible for the IT architecture of a business domain at enterprise level. You work together on the corporate business capability map (what) linking to the (how) people, processes, data and systems realizing them. You work closely together with portfolio management to define Roadmaps based on the needs of the business and future target state architectures. In case of projects you assure the proper guidance within the established reference architecture and IT vision and strategy.

Job Description & Responsibilities

  • You are responsible for creating and maintaining baseline and target business, application and technology architecture of the assigned domain, in order to support a sounds and sufficient IT landscape for t...

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